Hi!
Thanks for all your help with this.
Turns out that my TextEdit app on my mac was defaulting to rich text and needed to be switched to plain text.  Even though the text looked 'plain' it was clearly embedding RTF in the pswd.php file.
Really appreciate all your help.
Thanks!

Hi!
That's really helpful and sorted my issue out.
Thank you!

Hi!
I am building a password protected gallery page that I only want invited people to be able to access.  It's for family only.
I have been careful to make the index page on the gallery a neutral pic that won't disclose the privacy of family members within the gallery itself.
My issue is that when using a mobile device, the index image is selected differently (not as annotated in the build) and in this case does show an image of family members that I want to avoid.
How do I make the desktop and mobile index images the same?
Many thanks,

Having spent quite some time attempting to solve this, it would appear that as soon as a password or even the 'help@example.com' text is changed, the password login returns an error...I have reinstated the example pswd.php file and it's working, but clearly not as required as this is just in 'demo' mode.
Any help welcome, thanks!
John

Hi!
Thanks again for the reply and your help.
I edited the pswd.php file at showkase/admin/plugins/juicebox/master/jbcore
I then republished the site.
Unfortunately the password protected juicebox pages all now return 'cannot load password' error.
You can check this  page out to see:
http://www.thehennesseys.co.uk/showkase/christmas-2017/
I even created a brand new page just in case:
http://www.thehennesseys.co.uk/showkase … as-2017-1/
...which also returns the same error...

Thanks for all your help.
John

Hi!
Thanks so much for the response.
I'm still having trouble.
Here's the juicebox page I'm struggling with:
http://www.thehennesseys.co.uk/showkase/christmas-2017/

When I created this page no jbcore folder was created.  So I copied one over from a juicebox page where such a folder had been created and then changed the password array and the formtext array, but it is still defaulting to the juicebox password and example email address.

I'm probably doing something dumb!
Thanks for your help!

John

Hi!
I've enabled password in my juicebox Pro gallery and now want to configure the password and recovery email etc.
I see that I need to change the pswd.php file within the jbcore folder within the gallery files.
My issue is that the jbcore folder and related files have not been posted/created.
I've tried to copy from another gallery but the password and recovery prompt/email remains the default set.
When I examine my other galleries turns out some have jbcore folders, some don't.
Can you help please?
Many thanks!