1 Reply by Paul

(3 replies, posted in Juicebox-Pro Support)

Thanks for your reply Steven.

I always clear the browser's cache before testing changes.
I used Internet Explorer 10 and the latest version of Google Chrome.

The album is behind a password. Can I e-mail you the login information?

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2 Topic by Paul

(3 replies, posted in Juicebox-Pro Support)

I upgraded from Juicebox-Pro 1.2.0 to Juicebox-Pro 1.3.2 and created a new album.
When I click the expand button and the click close gallery that doesn't work.
I noticed that in the new version #expand is added to the url when you click the expand button.
Can that have something to do with my problem?

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3 Reply by Paul

(9 replies, posted in Juicebox-Pro Support)

Hi Steven,

The <iframe> option works! The album starts in Chrome, Firefox and the Internet Explorer.
I realy wanted to use the 'Expand Gallery' button but with the <iframe> that doens't work.
Is there another option so I can use the 'Expand Galley' button again?

I stil think it's strange that the 'recommended' BaseURL option doens't work with the Internet Explorer.
Could it be bug in Juicebox?

Thanks for your help.

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4 Reply by Paul

(9 replies, posted in Juicebox-Pro Support)

I forgot the "," after the line: configUrl: 'http://www.mebel.nl/test/pictures/vaals/config.xml'
Now I get the "Config XML file not found" error again (only in IE).

The index.html also uses the #! characters for URLs and that works fine.
I don't now how to change those characters.

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5 Reply by Paul

(9 replies, posted in Juicebox-Pro Support)

I tried both options but no succes.
I first changed the BaseUrl: baseUrl: 'http://www.mebel.nl/test/pictures/vaals/'.
Then I added the configUrl: 'http://www.mebel.nl/test/pictures/vaals/config.xml'.
No error but the screen is empty.

In the index.html I used the "#!" parameter also and then the album works.
When I link it to a different html file it doens't work in the Internet Explorer.

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6 Reply by Paul

(9 replies, posted in Juicebox-Pro Support)

Hi Steven,
Thank you for your quick reply.
I alway clear the Internet Explorer cache when I change something.
The url is http://www.mebel.nl/test
Click on Foto's (dutch for pictures) and click on the album with the name "Vaals".

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7 Topic by Paul

(9 replies, posted in Juicebox-Pro Support)

When I start a Juicebox album in the main page (index.html) the album starts successfully.
But when I link to a different html file that starts the Juicebox album (album1.html) and click the link in the Internet Explorer I get the error: "Juicebox Error: Config XML file not found"
When I do the same in Google Chrome and Firefox the same album starts without errors.
I think the Internet Explorer doesn’t  understand the baseUrl  parameter anymore…?
Do you have a solution for this problem?

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8 Topic by Paul

(2 replies, posted in Juicebox-Pro Support)

Hello,

I would like to set the backgroundColor for the embeded (small) version of my Juicebox album to transparent and the fullscreen version to black. Is that possible?

Now, when I set the backgroundColor to transparent, the background of the embeded (small) version is good but when I click the expand button the background becomes white.

Regards Paul

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