Juicebox Support Forum — juiceboxbuilder-pro cross platform

Re: juiceboxbuilder-pro cross platform

null@example.com (Steven @ Juicebox) — Mon, 16 Dec 2024 20:30:56 +0000

I'd really need to see the gallery you're trying to open in order to determine the cause of the problem.
I expect there's a problem with the gallery's files or structure as I don't think there should be a problem otherwise.

Try opening the gallery's 'config.xml' file directly in a browser. If there is a problem with the XML syntax, the browser should let you know what the problem is at at what line the problem occurs.

Manually adding images (as you have done) will not keep their original captions unless the captions are embedded within the images themselves as IPTC data and you select 'Images -> Titles -> IPTC Title' or 'Images -> Captions -> IPTC Caption' from the drop-down menu at the top.

Could you maybe zip one of the galleries that you are trying to open, upload the zip file somewhere (e.g. your own website or a file sharing service such as Dropbox or Google Drive) and send me a link (either here in the forum or via steven@juicebox.net)?
I'll try to open the gallery myself (on a Windows PC, I don't have a Mac) and at least let you know if I see any problem with the gallery.

Re: juiceboxbuilder-pro cross platform

null@example.com (kit) — Mon, 16 Dec 2024 07:41:07 +0000

Hi Steven, thank you for your response.
1) I uninstalled the latest AIR and uploaded AIR v33.1.1.744, rebooted computer.
2) Am using Imac Pro 2017 - intel xeon. Latest Sequoia 15.2 OS.
3) previous imports of galleries into 1.5.1 JB pro using Windows 10 worked perfectly fine. But I have now no windows machine.
4) using Open Gallery in JBB Pro, open the main folder that contains sub folder of image and the index and config.xml file. JBB opens but does not show any files.
5) I tried manually importing the images via "add images".
6) the overall website structure is still there and I can see the imported images, but the "title and caption" for each image is missing and reverted back to the image file name.

Re: juiceboxbuilder-pro cross platform

null@example.com (Steven @ Juicebox) — Sat, 14 Dec 2024 06:04:07 +0000

Does anyone know whether galleries created on a windows machine can be imported into a mac?

Yes, galleries created on a Windows machine should be able to be opened by JuiceboxBuilder-Pro on a Mac. The gallery files should be the same no matter whether they are created on Windows or Mac.

Tips:

(1) Make sure you use AIR v33.1.1.744 (and not the very latest version of AIR). See here for details.

(2) If you have Apple Silicon (M1/M2/M3/M4), then you'll need to run JuiceboxBuilder-Pro using Rosetta.

(3) Make sure that the gallery you are trying to open in JuiceboxBuilder-Pro uses the standard gallery structure (i.e. no baseUrl) and that the gallery's configuration file is named 'config.xml'. Instructions for opening galleries can be found here.

juiceboxbuilder-pro cross platform

null@example.com (kit) — Sat, 14 Dec 2024 02:32:54 +0000

Hi, I created my website on a Windows laptop using JBB-Pro a few years back. I'm now using a Mac laptop latest OS. I downloaded the Adobe Air for mac. I could not open the galleries i created using windows laptop on my mac. Nothing imports. I did try to search the forum but couldn't find the answer. Does anyone know whether galleries created on a windows machine can be imported into a mac? Thanks in advance.