Re: Loading sharing limited to 7 amp since 3am last night?

null@example.com (Steven @ Juicebox) — Thu, 18 Mar 2021 18:26:24 +0000

Hi.

This is a support forum for the Juicebox-Pro web gallery software from SimpleViewer Inc.

From your query, it sounds like you are referring to a 'JuiceBox' from eMotorWerks, a completely unrelated company to our own (although the product names are the same).

According to their Wikipedia page, eMotorWerks was acquired by Enel and is currently part of the Enel X group.
You should be able to contact eMotorWerks/Enel X directly via their contact page here: https://evcharging.enelx.com/contact

I hope this points you in the right direction and that they are able to help you with your query.

Loading sharing limited to 7 amp since 3am last night?

null@example.com (basedeltazero) — Thu, 18 Mar 2021 13:44:57 +0000

I've two juice box 40 pros load sharing a 50 amp breaker. Other than a some wifi and juicenet issues they've worked great for 2 years and 100k+ km of charging. Last night starting at 3 am my bolt was charging at 240v 32 amps when it suddenly dropped to 240v 7 amps and stayed there until I left for work. It did not taper down as though the vehicles bms had reduced the rate. It suddenly fell off a cliff. Tried swapping to the other charger. Same thing. Changed settings in the vehicle, started the vehicle and same thing. 240v 7 amps. Checked the apps, the website dashboard and everything is still correctly setup.

Left for work with 80% instead of 90%.

Any ideas? Was some back end juice net software updated at 3am est (midnight pst) last night?

Juicebox Support Forum — Loading sharing limited to 7 amp since 3am last night?

Re: Loading sharing limited to 7 amp since 3am last night?

Loading sharing limited to 7 amp since 3am last night?